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Chalet service 21/22

LEVELS OF SERVICE

Post Covid we can’t think of a better way to raise your spirits then your very own, personal, bespoke, luxury ski holiday. Travel, gastronomy, hospitality, luxury and skiing all included in one amazing experience.

With our regular guests of many nationalities, travelling from all over the world, looking to enjoy valuable family time, to celebrate with loved ones, to ski with your children or grandchildren, to once again re-connect with work colleagues, to reward the loyalty of regular clients – Kaluma have aimed to not only continue to offer our unique style of service but to look at how we can improve and offer you exactly what you want.

We have refined our service and continue with our flexible approach to make each and every holiday bespoke to you. Whether a large family, small family, group of friends or a work trip, we will ensure we have you covered. This flexibility allows us to continue to offer our beautiful, luxurious chalets with a service to match. Our approach to service and hospitality has always been “all inclusive”. We aim to cover all your needs, from delicious, gourmet food from our kitchens, to the open bars and endless champagne bubbles. Our concierge service is second to non and our resort knowledge is impeccable. Our full concierge service, pre, during and post trip is readily available for all our guests.

We have continued to offer alternatives to our full service, for those wanting to enjoy all the restaurants within the resort and prefer to sample the local and international cuisine on offer. Furthermore, in some selected chalets we can cater for guests who wish to have the ultimate privacy, with no staff, cater for themselves or bring their own staff with them.

Protection and integrity are paramount. Protection not only for you and your health but also financially. Our flexible booking conditions and covid clauses mean you can book with added confidence and reliability.

We look forward to hearing from you and to discuss your bespoke travel arrangements. When you are ready to book, we are ready to help.

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Deluxe Signature

The Full Kaluma Service

Our signature service, comprising of our trained and professional staff to offer our unrivalled chalet service. From start to finish we work alongside our guests to ensure every detail of your stay is understood and delivered.

Chalet La Colombe | Chalet Montana | Chalet Eden Rock  | Chalet Kanzi | Chalet Zari | Chalet Ariane | Chalet Montfort  | Montfort Lodge | Chalet 53

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Additional extras: Subject to availability at an extra cost

Additional Dinners outside of the five already provided

Additional professional deep clean mid week.

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Includes:

  • Pre-arrival professional clean and chalet set up
  • Meet and greet
  • Pre-arrival and in resort concierge services
  • Freshly prepared daily continental breakfast
  • Mid-Week towel change
  • Daily communal area clean
  • Daily bedroom clean on request*
  • All-inclusive drinks throughout your stay at the bar or mini bar – Selection of
    champagne, wines, beer, premium spirits and mixers, soft drinks
  • Canapes and 4 course dinner by your own private chef (5 nights from 7)
  • Parking available

*Not all our guests will wish to have staff coming into their rooms on a daily basis.
Therefore, please advise your chalet manager that this will not be required.

 

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Luxury Essentials

Bed & Breakfast with open bar ( Courchevel only)

Enjoy a continental breakfast prepared by a Kaluma team member dedicated to your chalet. In the evenings, visit one of the resort’s fantastic restaurants or bars. Alternatively let our resort concierge arrange a night in with a take away.

Chalet La Colombe | Chalet Montana | Chalet Eden Rock  | Chalet Kanzi | Chalet Zari | Chalet Ariane | Chalet Montfort  | Montfort Lodge | Chalet 53

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Additional extras: Subject to availability at an extra cost

Professional deep clean

Daily bedroom clean on request*

Linen Change

Pre arrival shopping service depending on which chalet is booked.

Ad-hoc chef service

*Not all our guests will wish to have staff coming into their rooms on a daily basis. Therefore, room cleaning will be available but must be requested and pre booked.

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Includes

  • Pre-arrival professional clean and chalet set up
  • Meet and greet
  • Pre-arrival and in-resort concierge services
  • Freshly prepared daily continental breakfast
  • Mid-week towel change and chalet clean
  • Daily communal areas clean
  • Complimentary bar re stocked daily with wine, beer, selection of spirits and mixers and soft drinks
  • End of stay professional clean
  • Free parking available at all chalets
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Classic Essentials

Self Catered Chalets

Luxury properties operated on a self-catered basis. Allowing you peace of mind that only you and your family and friends will be in your own private chalet. You can choose to bring your own staff or cater for yourselves or speak with our concierge in order to explore additional service options.

Chalet La Colombe | Chalet Montana | Sweet Little Home

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Additional extras for Courchevel chalets only: Subject to availability at an extra cost

Mid Week towel change

Linen Change

Daily room cleaning*

Professional deep clean

Ad-hoc chef service

Pre arrival shopping service

*Not all our guests will wish to have staff coming into their rooms on a daily basis. Therefore, room cleaning will be available but must be requested and pre booked.

Read less

Includes

  • Pre-arrival professional clean and chalet set up
  • Meet and greet
  • Pre arrival and in resort concierge services
  • Welcome basket of goodies and treats
  • Luxury toiletries in all bed and bathrooms
  • Slippers and bathrobes
  • End of stay professional clean
  • Parking available at all chalets
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Check in-check out - covid chalet service

Check In/Check Out

Check in is permitted at 16.00 on the afternoon of arrival.
Check out is expected at 10.00 on the morning of departure.
We cannot allow a crossover of guests in a private chalet, therefore late checkouts and early check ins are not possible. The time is needed to safely changeover the whole chalet. We will adhere to the latest COVID Health & Safety Guidelines in each chalet to ensure that the safety of our guests and team is held in the utmost importance. We ask for your understanding and respect in this health and safety matter.

Covid Safety:

Your own private chalet offers peace of mind regarding exclusive space for your friends, family or  colleagues.  Kaluma Ski are required to comply and adhere to local and national government-imposed regulation. We will adhere to the latest Covid Health & Safety Guidelines and Advice in each chalet to ensure that the safety of our guests and team is held in the utmost importance. Due to the constantly changing nature of this guidance and advice, our internal operating practices and protocols will be continuously reviewed and immediately updated.

Kaluma Chalets Available to Book

Master bedroom in Chalet 47

Chalet
47

Brand new to our portfolio for 19/20 season. 12 bedrooms. Stunning redesign and rebuild, complete with cinema/TV snug, open bar and full spa facilities. A boutique chalet that is perfect for groups.
Sleeps 20 + 4
Chalet 53 Living Room with Open Fireplace

Chalet
53

A cosy 3 bedrooms, home from home, family size luxury chalet right on the main street. A truly personal service. Ideal location for a family get-a-way.
Sleeps 6 – 8
Chalet Ariane Living Room with Mountain Views - St Anton

Chalet Ariane

5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 6
Chalet Colombe Indoor Swimming Pool & Spa Area

Chalet
Colombe

Paradoxically, La Colombe manages to be contemporary and traditional at the same time. It has it all; tastefully furnished, incredible views, an awesome private cinema and a stunning private pool/spa. It’s unique and intelligent
Sleeps 10
Chalet Kanzi Bedroom in Eden Rock, St Anton

Chalet
Eden Rock

Our Austrian flagship chalet. Super spacious 10 bedrooms with private bar and detailed traditional alpine luxury. 5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 20
Chalet Kanzi Bathroom with view of St Anton

Chalet Kanzi

5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 8
Living and dining area with open fireplace at luxury ski chalet in Courchevel 1850

Chalet
Montana

Chalet Montana is appropriately named. She is ‘chocolate box’, comforting, cosy, authentic and real. Less tech, more a mountain retreat hidden within the most exclusive ski resort on planet earth.
Sleeps 10 + 2
Chalet Montfort Spacious Living Room With Open Fireplace

Chalet
Montfort

Our original 10 bedroom luxury chalet in the center of town, perfect for larger groups with excellent communal space, open fire and private bar.
Sleeps 20 + 4
Montfort Dining Room - Set up for Group Dining

Montfort
Lodge

The largest luxury chalet right in the heart of St Anton. Sleeping from 26 – 32 people in a blend of modern alpine tradition, this chalet is perfect for large groups wanting privacy and personal space.
Sleeps 26 + 6
Sweet Little Home Living Room with Open Fireplace

Sweet Little Home

Quirky, luxurious and traditional, all in one. 7 bedrooms. Luxury and style with outdoor hot tub and sauna with fantastic central location. Perfect for smaller groups or a few families to share.
Sleeps 14

Get in touch

Speak to a Kaluma team member about our Covid policy and start planning your 20/21 ski holiday today
Contact Us
+44(0)1730 260 263 ENQUIRIES@KALUMATRAVEL.CO.UK