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Chalet service 20/21

LEVELS OF SERVICE

We can’t think of a better way to raise your spirits than to be looking forward to the crisp clean air of the Alps, the majestic views of snow-covered peaks and the pure sense of freedom that only skiing can provide.

With regular guests of many nationalities, from all over the world, we have looked at how we can continue to offer the most flexibility in order to get you skiing again. As always, we will present you with the best service and the highest standards, during one of the toughest times hospitality has ever faced. As a direct result of the current situation our portfolio of properties and our service has been temporarily refined.

For the 2021 winter season Kaluma Ski is offering reduced-contact service options in all of our chalets. This allows us to continue to offer our beautiful, luxurious chalets for the remainder of the season. As we continue to adapt to life amidst turbulent times our aim is get you back into the mountains. Our chalets are now offered on a self-catering basis. Allowing you to enjoy these beautiful, luxury chalets just the way you want to. Catering options are available in Courchevel. Our concierge service is second to none and our resort knowledge is impeccable. Therefore, in addition, and subject to availability and cost, our concierge team will help you with all the additional services in resort

We are offering greater flexibility with our terms and an approach based on mutual understanding, working with our guests to positively navigate through this ski season. Protection and integrity are paramount. Protection not only for your health and safety but also financially. Our flexible booking conditions and temporary COVID clauses mean you can book with confidence. Please do not hesitate to get in touch to discuss your personal travel situation and bespoke conditions.

We look forward to hearing from you.

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Classic Essentials

Self Catered Chalets

Luxury properties operated on a self-catered basis. Allowing you peace of mind that only you and your family and friends will be in your own private chalet. You can choose to bring your own staff or cater for yourselves or speak with our concierge in order to explore additional service options.

 

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Additional extras for Courchevel chalets only: Subject to availability at an extra cost

Mid Week towel change

Linen Change

Daily room cleaning*

Professional deep clean

Ad-hoc chef service

Pre arrival shopping service

*Not all our guests will wish to have staff coming into their rooms on a daily basis. Therefore, room cleaning will be available but must be requested and pre booked.

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Includes

  • Pre-arrival professional clean and chalet set up
  • Meet and greet
  • Pre arrival and in resort concierge services
  • Welcome basket of goodies and treats
  • Luxury toiletries in all bed and bathrooms
  • Slippers and bathrobes
  • End of stay professional clean
  • Parking available at all chalets
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Luxury Essentials

Bed & Breakfast with open bar ( Courchevel only)

Enjoy a continental breakfast prepared by a Kaluma team member dedicated to your chalet. In the evenings, visit one of the resort’s fantastic restaurants or bars. Alternatively let our resort concierge arrange a night in with a take away.

 

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Additional extras: Subject to availability at an extra cost

Professional deep clean

Daily bedroom clean on request*

Linen Change

Pre arrival shopping service depending on which chalet is booked.

Ad-hoc chef service

*Not all our guests will wish to have staff coming into their rooms on a daily basis. Therefore, room cleaning will be available but must be requested and pre booked.

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Includes

  • Pre-arrival professional clean and chalet set up
  • Meet and greet
  • Pre-arrival and in-resort concierge services
  • Freshly prepared daily continental breakfast
  • Mid-week towel change and chalet clean
  • Daily communal areas clean
  • Complimentary bar re stocked daily with wine, beer, selection of spirits and mixers and soft drinks
  • End of stay professional clean
  • Free parking available at all chalets
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Deluxe Signature

The Full Kaluma Service

Our signature service, comprising of our trained and professional staff to offer our unrivalled chalet service. From start to finish we work alongside our guests to ensure every detail of your stay is understood and delivered.

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Additional extras: Subject to availability at an extra cost

Additional Dinners outside of the five already provided

Additional professional deep clean mid week.

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Includes:

  • Pre-arrival professional clean and chalet set up
  • Meet and greet
  • Pre-arrival and in resort concierge services
  • Freshly prepared daily continental breakfast
  • Mid-Week towel change
  • Daily communal area clean
  • Daily bedroom clean on request*
  • All-inclusive drinks throughout your stay at the bar or mini bar – Selection of
    champagne, wines, beer, premium spirits and mixers, soft drinks
  • Canapes and 4 course dinner by your own private chef (5 nights from 7)
  • Parking available

*Not all our guests will wish to have staff coming into their rooms on a daily basis.
Therefore, please advise your chalet manager that this will not be required.

 

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Check in-check out - covid chalet service

Check In/Check Out

Check in is permitted at 16.00 on the afternoon of arrival.
Check out is expected at 10.00 on the morning of departure.
We cannot allow a crossover of guests in a private chalet, therefore late checkouts and early check ins are not possible. The time is needed to safely changeover the whole chalet. We will adhere to the latest COVID Health & Safety Guidelines in each chalet to ensure that the safety of our guests and team is held in the utmost importance. We ask for your understanding and respect in this health and safety matter.

Covid Safety:

Your own private chalet offers peace of mind regarding exclusive space for your friends, family or  colleagues.  Kaluma Ski are required to comply and adhere to local and national government-imposed regulation. We will adhere to the latest Covid Health & Safety Guidelines and Advice in each chalet to ensure that the safety of our guests and team is held in the utmost importance. Due to the constantly changing nature of this guidance and advice, our internal operating practices and protocols will be continuously reviewed and immediately updated.

Kaluma Chalets Available to Book

Master bedroom in Chalet 47

Chalet
47

Brand new to our portfolio for 19/20 season. 12 bedrooms. Stunning redesign and rebuild, complete with cinema/TV snug, open bar and full spa facilities. A boutique chalet that is perfect for groups.
Sleeps 20 + 4
Chalet 53 Living Room with Open Fireplace

Chalet
53

A cosy 3 bedrooms, home from home, family size luxury chalet right on the main street. A truly personal service. Ideal location for a family get-a-way.
Sleeps 6 – 8
Chalet Ariane Living Room with Mountain Views - St Anton

Chalet Ariane

5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 6
Chalet Colombe Indoor Swimming Pool & Spa Area

Chalet
Colombe

Paradoxically, La Colombe manages to be contemporary and traditional at the same time. It has it all; tastefully furnished, incredible views, an awesome private cinema and a stunning private pool/spa. It’s unique and intelligent
Sleeps 10
Chalet Kanzi Bedroom in Eden Rock, St Anton

Chalet
Eden Rock

Our Austrian flagship chalet. Super spacious 10 bedrooms with private bar and detailed traditional alpine luxury. 5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 20
Chalet Kanzi Bathroom with view of St Anton

Chalet Kanzi

5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 8
Living and dining area with open fireplace at luxury ski chalet in Courchevel 1850

Chalet
Montana

Chalet Montana is appropriately named. She is ‘chocolate box’, comforting, cosy, authentic and real. Less tech, more a mountain retreat hidden within the most exclusive ski resort on planet earth.
Sleeps 10 + 2
Chalet Montfort Spacious Living Room With Open Fireplace

Chalet
Montfort

Our original 10 bedroom luxury chalet in the center of town, perfect for larger groups with excellent communal space, open fire and private bar.
Sleeps 20 + 4
Montfort Dining Room - Set up for Group Dining

Montfort
Lodge

The largest luxury chalet right in the heart of St Anton. Sleeping from 26 – 32 people in a blend of modern alpine tradition, this chalet is perfect for large groups wanting privacy and personal space.
Sleeps 26 + 6
Sweet Little Home Living Room with Open Fireplace

Sweet Little Home

Quirky, luxurious and traditional, all in one. 7 bedrooms. Luxury and style with outdoor hot tub and sauna with fantastic central location. Perfect for smaller groups or a few families to share.
Sleeps 14

Get in touch

Speak to a Kaluma team member about our Covid policy and start planning your 20/21 ski holiday today
Contact Us
+44(0)1730 260 263 ENQUIRIES@KALUMATRAVEL.CO.UK