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LEVELS OF SERVICE

We can’t think of a better way to raise your spirits then your very own, personal, bespoke, luxury ski holiday. Travel, gastronomy, hospitality, luxury and skiing all included in one amazing experience.

With our regular guests of many nationalities, travelling from all over the world, looking to enjoy valuable family time, to celebrate with loved ones, to ski with your children or grandchildren, to re-connect with work colleagues, to reward the loyalty of regular clients – Kaluma have aimed to not only continue to offer our unique style of service but to look at how we can improve and offer you exactly what you want. That is why all our holidays are bespoke to each individual group, we arrange them just the way you want them. After all, it is YOUR holiday.

We have refined our service and continue with our flexible approach to make each and every holiday bespoke to you. Whether a large family, small family, group of friends or a work trip, we will ensure we have you covered. This flexibility allows us to continue to offer our beautiful, luxurious chalets with a service to match. Our approach to service and hospitality has always been “all inclusive luxury”. We aim to cover all your needs, from delicious, gourmet food from our kitchens, to the open bars and endless champagne bubbles. Our concierge service is second to non and our resort knowledge is impeccable. Our full concierge service, pre, during and post trip is readily available for all our guests.

Should you have an alternative request to what is shown below, please do not hesitate to ask. We will always look to offer you the very best, the most luxurious and bespoke holiday experience.

We look forward to hearing from you and to discuss your personal travel arrangements. When you are ready to book, we are ready to help.

 

Deluxe Signature

The Full Kaluma Service

Our signature service, ‘The Kaluma Service’, comprising of our trained and professional staff to offer our unrivalled chalet service. From start to finish we work alongside our guests to ensure every detail of your stay is understood and delivered.

Chalet Tahion | Chalet La Colombe | Chalet MontanaChalet Eden Rock  | Chalet 47 | Chalet Kanzi | Chalet Zari | Chalet Ariane | Chalet Montfort  | Montfort Lodge | Chalet 53 | Lodge @ 47  | Chalet Frieda  |  Chalet Artemis

Additional Extras

Subject to availability at an extra cost:

Additional dinners outside of the five/two already provided.

Additional professional deep clean mid week.

Extra resort driving outside of stipulated hours.

Additional staffing, above and over regular stated times

Kaluma Teddy bears sat on the bed in Chalet 47

What’s Included

  • Pre-arrival and in resort concierge services
  • Meet and greet
  • Freshly prepared daily breakfasts
  • Mid-Week towel change and clean
  • Daily communal area clean
  • Toiletries in all bed and bathrooms
  • Slippers and bathrobes
  • An open bar throughout your stay at the Chalet bar or mini bar – Selection of wines, local sparkling wines / bubbles / champagne, local beers, premium spirits and mixers, soft drinks
  • Daily Afternoon tea and snacks freshly prepared
  • Canapés and 4 course dinner by your own private chef on fully catered evenings -with menu consultation
  • Resort Driver service through designated hours
  • Free parking available

*Not all our guests feel comfortable having staff in their rooms on a daily basis. As a minimum your room will be tidied up each morning. Please advise your concierge if this will not be required or if a more thorough clean is preferred.

 

Check in-check out - covid chalet service

Staffing &
Check In/Check Out

Your chalet has a private chef, dedicated hosts and a concierge and we have a resort driving service for your convenience between pre-set hours. Your chalet is typically staffed from 07.30 – 11.00 and between 16.30 and 22.00.
We remain as flexible as possible in regards to our staffing situation.


Check in is permitted from 16.00 on the afternoon of arrival.
Check out is expected at 10.00 on the morning of departure.
We cannot allow a crossover of guests in our private chalets, therefore late checkouts and early check ins are not possible. The time is needed to safely changeover the whole chalet.

Kaluma Chalets Available to Book

Master bedroom in Chalet 47

Chalet
47

Newly renovated in 2020 to a very modern, chic design boasting 12 bedrooms. Lots of open space and high ceilings and beautifully decorated, the chalet is complete with cinema/TV snug, open bar and excellent spa facilities. A boutique chalet that is perfect for groups.
Sleeps 20 + 4

Chalet
Frieda

Years in the planning and we are delighted to add Chalet Frieda, brand new and exclusive to our portfolio. A beautiful, modern alpine chalet sleeping up to 10 people is the perfect number for an extended family or families and friends to enjoy all St Anton has to offer.
Sleeps 10

Lodge
@ 47

The Lodge @ 47 really elevates our offering for corporate trips, parties and mega family reunions! With the open bar, complete with cocktail lists, draught beer and an envious selection of wines, it really is the place to be for a big group. Complete with a stunning new spa, The Lodge @ 47 offers everything you could want from a ski trip. There is nowhere in the Alps quite like it.
Sleeps 30 – 34
Chalet 53 Living Room with Open Fireplace

Chalet
53

A cosy 3 bedrooms, home from home, family size luxury chalet right on the main street. A truly personal service. Ideal location for a family get-a-way.
Sleeps 6 – 8
Chalet Ariane Living Room with Mountain Views - St Anton

Chalet Ariane

5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 6

Chalet
Celeste

“Magnificent spaces, skillfully woven together with perfect functionality and a very high end finish to the interiors. The only drawback is that you might not want to leave the chalet to go skiing.”
Sleeps 6
Chalet Colombe Indoor Swimming Pool & Spa Area

Chalet
Colombe

Paradoxically, La Colombe manages to be contemporary and traditional at the same time. It has it all; tastefully furnished, incredible views, an awesome private cinema and a stunning private pool/spa. It’s unique and intelligent
Sleeps 10
Chalet Kanzi Bedroom in Eden Rock, St Anton

Chalet
Eden Rock

Our Austrian flagship chalet. Super spacious 10 bedrooms with private bar and detailed traditional alpine luxury. 5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 20
Chalet Kanzi Bathroom with view of St Anton

Chalet Kanzi

5 star spa with pool, sauna, steam, massage and bubble bench. Great for groups or families.
Sleeps 8
Living and dining area with open fireplace at luxury ski chalet in Courchevel 1850

Chalet
Montana

Chalet Montana is appropriately named. She is ‘chocolate box’, comforting, cosy, authentic and real. Less tech, more a mountain retreat hidden within the most exclusive ski resort on planet earth.
Sleeps 10 + 2
Chalet Montfort Spacious Living Room With Open Fireplace

Chalet
Montfort

Our original 10 bedroom luxury chalet in the centre of town, perfect for larger groups with excellent communal space, large open plan cosy lounge with open fire and private bar.
Sleeps 20 + 4
Montfort Dining Room - Set up for Group Dining

Montfort
Lodge

The largest luxury chalet right in the heart of St Anton. Sleeping from 26 – 32 people in a blend of modern alpine tradition, this chalet is perfect for large groups wanting privacy and personal space.
Sleeps 26 + 6

Get in touch

Speak to a Kaluma team member to start planning your next ski holiday today
Contact Us
+44(0)1730 260 263 ENQUIRIES@KALUMASKI.COM
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